Why should I use Surface Magician?
Surface Magician can repair almost any hard surface. Rather than replacing a damaged item, we use the latest techniques and materials to make good the damage in one visit. For instance, if you were thinking about replacing a damaged worktop, you’d have the cost and hassle of buying a new one, plus hiring a carpenter to fit it, a plumber to move the sink and an electrician to sort out the hob. Instead, we can work our magic to repair the worktop with the minimum of disruption to you, restoring it to its original solid, hygienic good looks and for a fraction of the cost and time of replacing it.
How long do you guarantee repairs for?
Surface Magician guarantees all repairs for one year from the invoice date. However, in our experience you can generally expect all our repairs to last much longer than this.
How long does it take make the repairs?
Most repairs take between two and four hours, depending on where they are and how complicated they are. Some might take a full day. Our technicians will give you a time estimate with your quote.
How good are the repairs?
Magic – with 99% of our customers delighted with the final result. We can’t always achieve a 100% perfect finish, but our minimum standard is that if you didn’t know the repair had been done, you would simply never notice it. (Try out a game of “spot the repair” on visitors – we bet they won’t be able to!)
How green is your company?
We do have to use some finishes which are chemical-based because they give by far the best possible results. But it’s a balancing act – it’s far greener to repair your item, enabling it to give you years more use, than to rip it out, send it to landfill and replace.
Is it easy to get a quote?
Simply send an email to peter@surfacemagician.co.uk or a WhatsApp message to 07880 785738 telling us what you would like to get repaired. Attach a couple of pictures – at least one close up with a coin next to the damage, so we can get an idea of the size of the damaged area, and one a bit further away so we can see where the damage is in context. We aim to give you a quote or the best advice possible within 48 hours. If we don’t think it will be possible to create a very good finish for you, we will be straightforward and honest about it.
What are your opening hours?
Monday to Friday 8am to 7pm
Saturday 9am to 1PM
Sunday Closed
If you send through a message or we will get back to you within 48 hours
Why do you need pictures of the damage? Can you visit to give a quote instead?
Given our years of experience, we can now assess and quote for almost any damage from a few photographs. We cover a very wide area and have found we can offer much better prices and value for our customers by spending the time undertaking the repairs rather than travelling to quote.
When we come to make a repair, if it turns out to be significantly worse than anticipated, we will adjust the quote before undertaking any work. If you don’t like the new quote, we won’t start the job and won’t charge you anything, unless agreed otherwise beforehand